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This guide covers creating your first organization, understanding member roles, and inviting other people to join.

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What Is an Organization?

An organization is the top-level entity in XCS. It represents a group, studio, or company that owns locations and manages access points. Every member of XCS belongs to at least one organization, and every location belongs to exactly one organization. Think of an organization as your team or studio on XCS. Locations (such as game servers, offices, or zones) live inside it, and each location has its own set of access points.

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Create Your First Organization

1

Navigate to the Organizations page

After logging in, you will see the Organizations option in the sidebar or dashboard. If you do not have an organization yet, you will be prompted to create one.
2

Click 'Create Organization'

Look for the “Create Organization” button on the Organizations page.
3

Enter organization details

Fill in the following:
  • Name — A descriptive name for your organization (e.g., “Restrafes & Co.”)
  • Description — An optional note about the organization’s purpose
4

Save

Click “Create Organization.” You are now the owner of this organization.

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Understanding Roles

Every member of an organization has a role that controls what they can do:
RolePermissions
OwnerFull control. Can delete the organization, manage all settings, invite and remove members, create and delete locations, configure access points. Only one owner per organization (transfer requires contacting support).
AdminCan invite members, manage locations and access points, view settings. Cannot delete the organization or remove the owner.
MemberCan view locations and access points. Cannot modify settings, manage members, or create locations.
You can change a member’s role from the organization management page.

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Invite Members to Your Organization

1

Go to your organization page

Open your organization from the Organizations list.
2

Find the Members section

Scroll to the members section of the organization page. You will see a list of current members and an “Invite Member” button.
3

Generate an invite code

Click “Invite Member.” XCS generates an invite code linked to your organization. You can optionally set an expiration date for the invite code.
4

Share the invite code

Send the invite code to the person you want to invite.
If the person already has an XCS account, they can join your organization by going to their dashboard and using the “Join Organization” option with the invite code. They do not need to create a new account.

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Troubleshooting

Verify that your email is confirmed. Unverified accounts cannot create organizations. If your email is verified and you still cannot create one, your account may have restrictions. Contact xcs@restrafes.co for assistance.

Invite codes can have expiration dates set by the creator. Generate a new invite code from the organization’s member management page and share the new code.

Ownership transfer requires assistance from the XCS team. Email xcs@restrafes.co with your organization name and the email or username of the new owner to request the transfer.

Email xcs@restrafes.co with your organization name and a description of the issue.

Next up: Linking Your Accounts.